FAQ

Q1: Which bike mounts are compatible with your action cameras?
A: Our cameras use the standard GoPro interface and work with most bicycle mounts, helmet mounts, and chest straps.

Q2: Do the riding glasses provide UV protection?
A: Yes, all lenses meet UV400 standards, blocking over 99% of UVA/UVB rays.

Q3: What is the battery life of the smart riding glasses?
A: Approximately 8 hours of continuous music/navigation playback and 72 hours on standby. Charging takes about 2 hours.

Q4: Are bicycles pre‑assembled? Do I need to install them myself?
A: We provide 85% pre‑assembly. You only need to install the front wheel, handlebar, and pedals. Tools and a video tutorial are included. Assembly service is available in selected regions.

Q5: How long does shipping take?
A: Domestic orders usually arrive within 3–7 business days; international orders typically take 7–21 business days. Please refer to our Shipping Policy for details.

Q6: How can I track my order?
A: Log into your account, use the tracking link in your order confirmation email, or contact support with your order number.

Q7: What should I do if I receive a defective product?
A: Please submit a ticket via our “Contact Us” page or email our support team – we will respond promptly.